Frequently asked questions
How do I buy?
Click on any ‘buy-it-now’ button beside the item you wish to buy. You will then be directed to our secure server, where we can accept any major credit/debit card.
If you would prefer to pay by cheque, please contact us.
How much postage do I need to pay?
Postage / shipping costs to anywhere in the world are included in the price marked underneath each item.
The Courier service we use is Parcelforce Worldwide or Royal Mail Special Delivery – depending upon the size of the item and also your location.
What happens if the item is not suitable when I receive it?
You have a full money-back guarantee. If the item is not suitable, you have 7 days from the day on which it reaches you to repackage appropriately and place with your Courier or Postal Service. As soon as the item reaches us, in good condition, you will receive a full refund minus the cost of our postage to you.
Are the paintings framed?
Paintings are not framed, and an allowance of between £50 and £100 has been made in the price you pay (depending on the painting size) – to allow you to have the painting framed appropriately.
Please contact us if your question has not been answered above. |
